★★★★★
We were drowning in tier‑1 inbox questions. Replies now pull from our product docs automatically—CSAT went up and our queue actually clears by end of day.
First-response time cut by roughly half in six weeks
AI-Powered Email Automation
Your Inbox,
Fully Automated.
MailPilot reads your emails, checks relevance, crafts intelligent replies using LLMs + RAG knowledge base — and sends them. All on autopilot.
AK
✓ Auto-Replied
RJ
🧠 RAG Enhanced
ML
⏳ In Queue
NO
— Skipped
⚡ Core Features
Everything you need to
automate email at scale
Built on Django with a powerful email_automation engine — designed for teams and enterprises.
Inbox Intelligence
Automatically reads Gmail and IMAP inboxes, filters noise, and identifies emails that need a response — powered by LLM relevance scoring.
RAG-Powered Replies
Enriches every AI reply with your own knowledge base via Postgres + pgvector. Answers are grounded in your actual documentation and FAQs.
Secure Multi-Tenancy
Full user isolation — per-user encrypted credentials (Fernet), scoped state store, tenant-prefixed vector DB, and audit logging built in.
Flexible Scheduling
Runs via APScheduler in-process or scales out with Celery + Redis. Periodic polling, manual triggers, and priority queues all supported.
Gmail OAuth + SMTP/IMAP
Connect via Google OAuth 2.0 or any SMTP/IMAP provider. Per-user token files, automatic refresh, and OAuth callback handling included.
Dashboard & Audit Trail
Real-time dashboard showing pending queue, sent replies, skipped emails, and full audit logs — all scoped per user account.
🔄 Workflow
How MailPilot works
Six automated steps from inbox to intelligent reply.
1
Poll Inbox
Gmail API or IMAP scans for new unread emails on schedule.
2
Relevance Check
LLM scores each email — skip newsletters, flag actionable ones.
3
RAG Lookup
Query pgvector knowledge base for context specific to the email.
4
Draft Reply
LLM generates a grounded, professional reply using KB context.
5
Safety Queue
Reply held in queue for review or auto-approved by policy.
6
Send & Log
Email sent via Gmail/SMTP. State updated. Full audit logged.
Social proof
Trusted by teams who live in email
Support, sales, and operations leads use MailPilot-style automation to answer faster—without losing tone or accuracy. Here is what they highlight.
★★★★★
The RAG piece sold us. Generic AI drafts were embarrassing; grounded answers from our own KB sound like us. Onboarding took an afternoon, not a sprint.
Audit trail per rep—compliance finally stopped asking for screenshots
★★★★★
I run a small agency—no room for a 24/7 inbox. MailPilot skips newsletters and cold outreach, and only surfaces what needs a human touch. Game changer.
~15 hours a week back for billable work
Pricing
Simple plans for every inbox size
Start free, scale when volume grows. All plans include secure sign-in and tenant-isolated data—adjust numbers to match your real billing when you launch.
Starter
$0/mo
For individuals & trials
One mailbox, core automation, and enough AI to prove value before you commit.
- 1 connected inbox (Gmail or IMAP)
- Basic relevance scoring & queue
- Limited AI replies per month
- Dashboard & audit log (self)
Pro
$49/mo
Billed monthly · cancel anytime
Full RAG knowledge base, higher limits, and background workers for reliable polling.
- Up to 3 mailboxes
- pgvector RAG & document ingestion
- Higher AI & send volume
- Celery-ready job queue (with Redis)
- Priority email support
Business
Custom
Teams & compliance
Volume, SSO, SLAs, and deployment options for teams that need a contract.
- Unlimited mailboxes (fair use)
- Team seats & admin controls
- Advanced audit & retention
- Dedicated onboarding & SLAs
- Optional private / VPC deployment
Ready to put your
inbox on autopilot?
Sign up, connect your Gmail or IMAP account, and let MailPilot handle the rest.